These Courses have been developed for Papua New Guinea using the latest training techniques.  Courses range from Customer Orientation, through Supervision to Workplace Training, details of which are also provided on the Schedule below.

Code & Link

Description & PDF link

No. of 6 hour days

Fee

Mail & Records

MHA01

Mail Handling

1

-

1

K120

REC01

Records Introduction

1

MHA01

1

K120

REC02

Records Intermediate

1

REC01

1

K120

REC03

Records Advanced

1

REC02

1

K120

Dealing Effectively & Efficiently with Clients, Customers and Visitors

CUS01

Reception Protocol

1

-

4

K480

CUS02

Customer Service

2

CUS01

4

K540

CUS03

Meeting Client Needs

3

CUS02

4

K600

Communication

OEN01

Oral English Intermediate

1

-

4

K480

OEN02

Oral English Advanced

2

OEN01

4

K480

WEN01

Business Correspondence Introduction

3

OEN02

4

K480

WEN02

Business Correspondence Advanced

3

WEN02

4

K480

Office Administration & Supervision

QUT01

Quality Teams

3

-

3

K480

QUT02

Team Supervision

4

QUT01

1

K150

QUT03

Meetings-Organisation

4

QUT02

1

K150

Travel Arrangements & Planning

TRA01

Travel Arrangements

3

-

2

K300

TRA02

Travel Planning

4

TRA01

2

K300

Work Place Training

WPT01

Work Place Training Introduction

4

-

4

K600

WPT02

Work Place Training Advanced

4

WPT01

4

K600